One of the great things about life is that everyday we have control over how we will respond to things; whether we will let things consume us or whether we will focus on the controllables at our disposal. And yet so often we are sucked in by a crisis, by the spontaneous – we react
In working with my clients, I have had numerous conversations about hiring executives. Hiring that CEO for your business, or that senior executive for your team is a high-stakes game. Getting it wrong is costly across too many dimensions. And by the time you have that shortlist of candidates, it is not about qualifications. It
Creating a culture is one of the hardest things to do. It requires Leadership from the top to clearly articulate what it stands for. It requires that actions mirror that intent. it requires fortitude, consistency and continuity of purpose And it requires time to take hold. When it does, it does not need to be
I read a blog recently that in this new generation of leadership, the performance review is outdated. I actually agree with that but it got me thinking. What is not outdated is strong, timely feedback. What is not outdated, is leaders sharing their perspective. What is not outdated is receiving guidance based on years of
I was speaking with a client the other day and they told me that one of their executives is incredibly good at their job, but they are undermining some of their decisions and doing so by rallying their team to their position. He went on to say that this executive is very interested in the
Good salespeople, and leaders, know that when meeting with customers, it is all about listening. When we dominate the conversation, we learn little from our customers. And, with that very valuable time that we have to spend with our customers, it is all about learning their needs. But there are questions and there are questions.
That important first meeting That important first introduction Developing the relationship Those early moments of first impressions matter so much; and yet I see all too often how people struggle with the decorum of meeting people. All too often they become familiar too fast. For me it is simple. If you are going to err,
My friend KC Tolliver, CEO of Summit Resource Imports, told me a story about how he started his business. In college he had started a small business selling branded baseball caps; coming out of college he wanted to build a business. He targeted a few importers and aimed to become a supplier for them. One
There is no doubt – an effective organization must have clear lines of accountability. People must know what they are accountable for, and key priorities need owners. Shared accountability often leads to confusion, and that leads to delays or worse. But we don’t work in the ideal organization. Lines of accountability are not always clear.
Adversity is an opportunity for greatness Opportunity is missed by most people because it is dressed in overalls and looks like work Thomas Edison Not knowing when the dawn will come I open every door Emily Dickinson A man must make his opportunity, as oft as find it Francis Bacon When written in chinese, the