Hans Hickler Blog

At A Crossroads? Great!!

All too often we find ourselves at a crossroads, with the task of having to make a hard decision. It is “Go/no go” We view it as Black or white Do we Go this way or that way? What horse do we bet on? Decision-making is like that. As leaders we are skilled at making

It All Comes Down To One Thing

I was speaking to a class of Executive MBA students. The approach I took was to give them a “career walk” of my career from my days as a Management Trainee at APL to running my own company now. At each point of my career walk, I gave perspectives of key lessons learned and key

Engage…or pay a big price!

I saw a great Youtube video by The Employee Engagement Group on Employee Engagement. It defines Employee Engagement as being about mutual commitment between the Company and the employee. That is a great definition. When both the employee and the company are committed to each other’s success and satisfaction, then “discretionary effort” is unleashed –

Work Life Balance? Not Really!

At a recent retreat, we had an amazing discussion about work life balance, about reinvention. It was a great discussion and we came at it from different angles but the same conclusions. It takes hard work. Coming back from the retreat, I have thought long and hard about work life balance. I have spent the

Buy That Lottery Ticket – It makes No Sense To Do So

I am a logistician I am a pragmatist I like to plan I advise people for a living. I buy a lottery ticket every week. I know the math and I know the odds. It is a waste of money, but yet I do it. I am disciplined in the way I approach things. It

I Am Not A Great Friend

I have been thinking a lot about friendship. When I recently got together with one of my best friends, it was the same old familiar refrain, “ I can’t believe it has been so long, but then when we get together it feels like only yesterday…” Yeah right. I am not a great friend. I

Inviting Your Customer Into The Boardroom

Putting the customer at the center of your business needs to happen at all levels. It starts at the Boardroom. If your Management Board, or your Management Team are talking to customers and discussing customer issues and feedback on a regular level, then the levers to be managed are seen with a view towards the

Make Space, Apply Discipline, Achieve

Common belief is that in order to be more productive, we have to find ways to squeeze more things into the time we have. And with productivity I mean not only our work life, but our personal lives…our productivity in focusing on ourselves. But there is another way to look at productivity; that it is

Living in the gray area

I love gray Gray moves around Gray talks back Gray is hope Gray forgives Don’t be shackled to black and white

Why Great Sales People Fail

Sales results are about two things: Sales Performance and Sales productivity. In order for us to get performance (the right wins) and productivity (the amount of wins to meet plan) it starts with hiring the right people. But it doesn’t end there. Too often I see an organization’s revenues come in based on the relationships