Engaging your customer in the solution will create more buy-in. People want to give input, to be heard, to feel like they were part of building the solution. Whether its an external customer, or an internal customer. Whether its your client, your employee or your boss. Engage them in the solution. Seed ideas, kick the
As leaders, we have to think constantly about Recognition. It is important. Everyone likes to be recognized for their good work, their contributions. And yet, it is criticism that is more valuable.Good leaders don’t like to criticize anymore than anyone else, but the reality is, if we don’t receive criticism well, if we don’t give
“It’s better to fail in originality, than succeed in imitation” Herman Melville “Success is going from failure to failure with no less of enthusiasm” Winston Churchill “There are no short cuts to any place worth going” Beverly Sills “Those who lack courage will always find a philosophy to justify it” Albert Camus “Some people take
Nowadays we are used to hearing about business models and innovations that spring up and take the world by storm. And the fact is that for every brilliant idea that someone has, if they don’t act quickly, the opportunity is likely lost, because there are probably several other peoople working on something similar. And we
Memories on Leadership Learned as a Child Posted on October 24, 2012 I love this little anecdote: I have been interviewing leaders for some research I am doing and one of the people I interviewed told me this lovely story: He grew up in San Francisco, the son of a well-known butcher at a well-known
Courage can have many different faces, but one thing is for sure – if you don’t want to manage the status quo, you need to have courage: Courage to give tough feedback Courage to admit failure Courage to shut a favorite project down Courage to tell a customer about a missed expectation Courage to stand
Gretchen Rubin, in her book “The Happiness Project”, lists her secrets of adulthood. Some of my favorites: People don’t notice your mistakes as much as you think It’s OK to ask for help Do good, feel good It’s important to be nice to everyone By doing a little bit each day, you can get a
perseverance diligence, hard work, backbone, constancy, continuance dedication, determination, doggedness, drive, endurance, grit, guts, immovability, indefatigability, moxie, persistence, pertinacity, pluck, prolonging, purposefulness, pursuance, resolution, sedulity, spunk, stamina, steadfastness, stick-to-itiveness, tenacity Sure beats apathy, idleness, indolence, laziness, lethargy
Walk into your meeting with energy and the conviction that much will be accomplished, and much will be accomplished. Walk into that same meeting with an air of indifference or cynicism, and you won’t achieve your potential. Your people notice your energy, your enthusiasm, your desire to achieve the goals. And yet sometimes we don’t
That boss that just always has to be right, who doesn’t listen, who won’t accept another point of view. We have all witnessed it. But … truth is, when we look at ourselves, there are times when we act in ways we aren’t proud of. When we slip from the values and traits we hold
