When I was 24 years old i got moved to Atlanta to manage a warehouse cross-dock operation. The operation was subcontracted , so the people I would manage would not be working directly for me. On my first day, I met the two supervisors that would be working for me. One was a young guy
What themes do these quotes have in common? Simple – Be with your organisation, and lead by example. There go the people. I must follow them for I am their leader. Alexandre Ledru-Rollin Not the cry, but the flight of a wild duck, leads the flock to fly and follow. Chinese Proverb Go to the
Most Management doctrines will tell you that as a manager, you have to manage each employee differently. I subscribe to a management philosophy taught by Ken Blanchard, called Situational Leadership. In essence, Situational Leadership says that not only do you manage each employee differently, but you manage individual employees differently based on their various accountabilities.
The funny thing about feedback is that people want it but its hard to give, and often uncomfortable. Giving immediate and timely feedback is critical, and easier!. Firstly, it has a lot more impact. If you are in a meeting and you observe something, either positive or negative, at the next break, pull that person
Being aware that you have a problem Being aware that the problem needs to be addressed NOW Being aware when not to put something off Being aware when your style is impacting others Being aware that you need to communicate more Being aware that your team needs a push Being aware when its time for
We know we need to delegate We want to delegate We have to delegate And so, why is it so hard? There are the obvious reasons. Concern that that the person I am delegating to does not have the experience and the skills that I have. That they will make minor mistakes, that they won’t
After every interaction you send me an sms survey which i diligently answer. After every interaction you try to sell me a bundled package and i tell you that I don’t want it. I am happy with your service but i dont want the bundle. And yet you try to sell it to me every
Leadership ‘Til You Die Posted on September 17, 2012 An overused, ubiquitous term with entire bookstore shelves dedicated to unraveling the mysteries of its magic. And…an evolving ideal for dealing with real world problems that people must work to resolve or improve with the help of and for the good of others. We know the
I called one of my team members from a business trip and started the conversation with, “are you sitting down, because I am going to read you the riot act.” I proceeded to go off for a bit on something I was not happy with (the fact that I remember this story, but can’t remember
If If you can keep your head when all about you Are losing theirs and blaming it on you; If you can trust yourself when all men doubt you, But make allowance for their doubting too: If you can wait and not be tired by waiting, Or, being lied about, don’t deal in lies, Or