At a recent retreat, we had an amazing discussion about work life balance, about reinvention. It was a great discussion and we came at it from different angles but the same conclusions. It takes hard work. Coming back from the retreat, I have thought long and hard about work life balance. I have spent the
I am a logistician I am a pragmatist I like to plan I advise people for a living. I buy a lottery ticket every week. I know the math and I know the odds. It is a waste of money, but yet I do it. I am disciplined in the way I approach things. It
I have been thinking a lot about friendship. When I recently got together with one of my best friends, it was the same old familiar refrain, “ I can’t believe it has been so long, but then when we get together it feels like only yesterday…” Yeah right. I am not a great friend. I
Putting the customer at the center of your business needs to happen at all levels. It starts at the Boardroom. If your Management Board, or your Management Team are talking to customers and discussing customer issues and feedback on a regular level, then the levers to be managed are seen with a view towards the
Common belief is that in order to be more productive, we have to find ways to squeeze more things into the time we have. And with productivity I mean not only our work life, but our personal lives…our productivity in focusing on ourselves. But there is another way to look at productivity; that it is
I love gray Gray moves around Gray talks back Gray is hope Gray forgives Don’t be shackled to black and white
Sales results are about two things: Sales Performance and Sales productivity. In order for us to get performance (the right wins) and productivity (the amount of wins to meet plan) it starts with hiring the right people. But it doesn’t end there. Too often I see an organization’s revenues come in based on the relationships
Progress is good. Innovation and reinvention are key tenets of business. We know that if we stand still, the competition will pass us by. We know that if we are not attuned to our customer’s requirements, then our product will fade to irrelevance. Walking down the Fort Lauderdale beachfront, you will pass The Westin Hotel
Sometimes I ask the question. Other times, I don’t ask it outright. But one thing is for sure, everytime I am with a customer, I am listening for the answer to this question: What is keeping you up at night? Your customer asked for a meeting and wants to learn about your products and services.
On November 6, 2004, my first ski day of the season, I broke my neck cliff- jumping in Tahoe. I was extremely lucky – I walked out of the hospital! December 2010, after a diving trip in Australia, a scratch on my leg got infected by MRSA and I spent a week in the hospital.