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Good words to live by

Often, life gets so busy, that it runs away from us; we struggle to balance our priorities, struggle to make time for our families, for ourselves and our work. And sometimes, the chaos level rises because we don’t sit back and think about what is really important, the norms and values we hold dear. Every

Where does your culture sit?

In our talent management processes, we spend the majority of our time discussing the top 10% (high potentials) and the bottom 10% (action required). It is exciting to discuss the talent in our organization and we gravitate naturally that way. After all, these are our future leaders, the names on the succession plan! Meanwhile the

The First Meeting!

Ever notice how long it takes to resolve conflicts? If you are in a disagreement with someone on an issue that requires alignment, coming to resolution is not a function of time, but of intent and purpose. Delays are a function of time. The time it takes to resolve is a function of the “air”

Your customer’s insight into your company

Listen to your customers and they will tell you what they need. Ask open ended questions and you will understand what keeps them up at night. But there is another reason to listen to them! Another reason to stop talking and listen. They just might offer up insight into your company that you have not

3 Simple change the world questions

http://www.forbes.com/sites/mikemaddock/2012/08/21/three-incredibly-simple-questions-the-most-successful-people-use-to-change-the-world/

Don’t be accessible. Be present

People often talk about having an open door policy, about being accessible. But are they really? Ever notice that often, while you are meeting with someone, they aren’t really there? They are looking at their watch, checking their blackberry or looking at a computer screen; they are thinking about the call they just had or

Eyes on the Horizon

When I used to skydive, parachutes weren’t as sophisticated as they are now. You couldn’t pull on the risers just before landing and land softly on your feet. We learned the parachute landing fall. Basically, you looked straight ahead at the horizon, not down. The idea was that by looking down your eyes misjudged the