Traits of a good sales manager, according to Jack Moore, my father in law:
Social skills
Slow to anger
Don’t get hung up on the small things
Broaden your horizons
Give your team credit
Be perceptive
Talk to a person and point them in the right direction
Recognize top performers
Motivate in small, meaningful ways
and…
Spend 75% of time with sales people and customers – learning, developing your people, listening to customers